All unopened products can be returned within the first 7 days of purchase. All you need to do is return the products to our address with the original packaging. For more information, please visit our Shipping & Returns page here.

We offer shipping inside of the Dubai emirate only at the moment. Orders over AED 200 are entitled to free shipping, while orders below AED 200 are required to pay a fee of AED 50 for shipping. More information can be found here.

Expected delivery times are 2-3 working days after order confirmation and payment. If there are any delays from our side, we'll reach out to you using the contact information you shared to updated you on the status of your delivery. You can also reach out at anytime to info@emiratespharmaserve.com to enquire about the status of your order.

The price you pay is inclusive of all taxes and duties, including VAT. Once you place an order, you can be assured that is the final amount you need to pay to get the products delivered to your address.

If you're having any issues with the order you received, you can double check your order receipt against the goods you received, then send us an email at info@emiratespharmaserve.com and we can sort it out for you!

If you need to make changes to an order you have already placed, you can reach out to info@emiratespharmaserve.com and we'll make sure you get exactly what you need!

Our products are manufactured by licensed and certified producers in China. All of our products go through strict quality control to make sure you can focus on what's important!

All product pages provide guidelines for sizing! All our products use standard industry sizing and where possible we provide common measurement units for all so that you can make an informed decision on what you need.